4423 loose BNC jack

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4423 loose BNC jack

Postby geoffwelsh » Sun Sep 24, 2017 10:08 pm

Brand new to forums, please excuse any missteps in protocol and/or guide me.

I have a 4423 that was graciously donated to me about six months ago. It works great, but the channel-A BNC jack is physically loose. Can I open up the case, and just tighten a nut behind the jack (like on "olden days" equipment) or is this a catastrophic failure waiting to occur?

Thank you from Hawaii, USA.
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Re: 4423 loose BNC jack

Postby PicoKev » Mon Sep 25, 2017 10:35 am

Hi Geoff,

Welcome to the forum and the wonderful world of #SquigglyLines. :D

The BNC's are a bonded unit so sadly no nut to tighten, usually if a BNC has been over stressed on active service there are other issues as well. Your best course of action is to contact the guys and gals in the US office :arrow: https://www.picoauto.com/about/usa-address and have a chat with them. They will arrange a repair for you. I am sure you will be pleasantly surprised at the service level.

Kev.
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Re: 4423 loose BNC jack

Postby geoffwelsh » Tue Sep 26, 2017 4:10 am

Thank you. That's what I will do. GW
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