Legal information

Grant of license. The material contained in this release is licensed, not sold. Pico Technology Limited ('Pico') grants a license to the person who installs this software, subject to the conditions listed below.

Access. The licensee agrees to allow access to this software only to persons who have been informed of and agree to abide by these conditions.
Usage. The software in this release is for use only with Pico products or with data collected using Pico products.

Mission-critical applications. Because the software runs on a computer that may be running other software products, and may be subject to interference from these other products, this license specifically excludes usage in 'mission-critical' applications, for example life-support systems.

Viruses. This software was continuously monitored for viruses during production. However, the user is responsible for virus checking the software once it is installed.

Upgrades. We provide upgrades, free of charge, from our web site at www.picotech.com. We reserve the right to charge for updates or replacements sent out on physical media.

No two applications are the same, so Pico cannot guarantee that its equipment or software is suitable for a given application. It is therefore your responsibility as the user to ensure that the product is suitable for your application.

Pico Technology Limited does not accept responsibility for any loss or injury caused by the use of Pico Technology equipment or software.

It is essential that you, the user, verify that the software and product are functioning to your requirements before relying on them or the data that they generate.

No software is ever error-free, but if you are dissatisfied with the performance of this software please contact our technical support staff. If we believe that there is a problem with the software, we will try to fix the problem within a reasonable time.

The Pico Technology Network consists of numerous websites including www.picotechnology.com, www.picotechnology.co.uk, www.picotech.com, www.picotech.co.uk, www.pico.us, www.drdaq.com, www.drdaq.co.uk and www.oscilloscope.co.uk. No warranty of any kind is provided on the information and materials on the Pico Technology websites.

All orders for products and services shown on the Pico Technology Limited (“PICO”) websites at www.picotech.com and www.picoauto.com (the “PICO websites”) and accepted by PICO are subject to these terms and conditions of sale (“T&Cs”). No other terms will apply to the supply of products and services by PICO unless agreed in writing by an authorised signatory of PICO or expressly stated otherwise in these T&Cs.

All competitions and sweepstakes offered on the Pico Technology Limited (“PICO”) websites (www.picotech.com and www.picoauto.com), Pico Technology newsletters or official Pico Technology accounts on 3rd party platforms, are subject to the following terms and conditions:

• Entrants must be 16 or over to enter.
• No purchase is necessary.
• Winner(s) picked at random.
• Once contacted, the winner(s) will need to respond with their name and current postal address to Pico Technology for the prize to be delivered, by contacting marketing@picotech.com.
• Prizes will be shipped within 7-14 business days of confirmation.
• If winner(s) do not respond within seven days of being contacted, a new winner(s) will be randomly selected.
• There is no cash alternative to the prize(s) on offer.
• Where a competition is run on official Pico Technology 3rd party platforms, the platforms themselves are not a sponsor of a competition and therefore not liable for the giveaway.
• A list of winner(s) will be available on request after each month.
• Where one is required for entry, only one comment per YouTube account will be entered
• By entering the giveaway in accordance with the entry requirements above, you expressly consent to your data being processed by Pico Technology for the purposes of the prize draw and sending the prizes to winners.
• Winner(s) details and/or data will be kept as per our privacy policy for a product purchase.
• No details or data for non-winning entries will be kept by Pico Technology after competitions have ended.

Pico Technology Limited ("Pico Technology") is committed to protecting your privacy.

NOTICE: This policy only applies to the Pico Technology websites and not to the companies, individuals, organisations or other websites to which there are links.

Consent: Your use of our websites signifies your consent to us collecting and using personal information about you as specified below in accordance with this Policy. Should we choose to change our Policy for any reason, the changes will be posted here, so that you are always kept informed of how we collect and use your personal information, and when we may disclose it. Please note that the information you enter may be transferred outside the European Economic Area for the purposes of processing or electronic storage.

How do we collect information about you and how is it used ? We may collect information from you in the following ways:

• You may provide personal information when communicating with us.
• We may use personal information collected about you to personalise your visits to our websites.
• We may use personal information collected about you to let you know by email about functionality changes to our websites, or to provide you with information on developments. We will only send you this information if you ask us to, and then we will always give you the option to opt out of receiving further information.

CV applications: We collect personal data provided by you when you apply and upload a CV via our Pico Technology careers website (careers.picotech.com). This personal data is needed to process you forward with job applications at Pico Technology. That personal data includes (but is not limited to) your name, contact details, work history, employment preferences, references and the usual information contained within a CV. We, where appropriate will also ask for and keep copies of proof of your eligibility to work in accordance with our legal obligations. If you are unsuccessful in your initial job application to Pico Technology, we will hold your information and data (such as name, and any other relevant personal information uploaded via your CV/resume) in a private database with the intention to contact you with relevant and new job opportunities which may match your skillset. To remove yourself from our database you can email us at recruitment@picotech.com with a request for deletion of your personal data.

Cookies: Cookies may be used to improve your viewing experience or personalise your visit to our websites. Cookies are text files that identify your computer to our servers. Cookies in themselves do not identify the individual user, just the computer used. Should you wish to you can change your browser settings so that your browser does not accept cookies.

Traffic data: Pico Technology collects limited data from you as you travel through our websites. This information is used to monitor traffic flows, provide statistics and help us to provide better websites. Pico Technology will not continue to collect data from you once you leave our websites. Any data collected in this manner cannot be used to individually identify you.

Other disclosures: Pico Technology reserves the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users.

Third parties: Pico Technology does not sell, trade or rent your personal information to others without your consent. We do not store credit card details nor do we share customer details with any third parties.

Consent-Driven Marketing: We collect your email address for marketing purposes (such as our newsletter and digital remarketing) when you explicitly opt-in. You can withdraw this consent at any time via the 'unsubscribe' link in the emails.

Transactional Necessity: When you make a purchase, we collect your email and contact details to fulfill your order, and provide support.

Trusted Partners Only: We never sell, rent, or trade your personal data to third parties for their own marketing. We only use reputable third-party tools (e.g., email platforms and payment processors) to help us deliver our services to you.

Data Retention: We keep your marketing information until you request its removal. Transactional records are kept longer only where required by tax and legal regulations.

Your Rights: You have the right to access, correct, or request the deletion of your personal data at any time by contacting us at support@picotech.com.

The information and materials on this website (including without limitation all articles, text, images, logos, software, manuals, help files, and design) are:

Copyright © 1991–2026 Pico Technology Ltd. All rights reserved.

No permission is granted to copy or redistribute the materials on this website for commercial purposes or for compensation of any kind without prior written permission from Pico Technology Ltd. If you have a query about our terms or require information about licensing materials from Pico Technology Ltd, please send an email to marketing@picotech.com.

Pico Technology, PicoScope, PicoLog, PicoSource, ConnectDetect, HumidiProbe, DrDAQ, PicoSDK, PicoVNA and PicoConnect are registered trademarks of Pico Technology Ltd.

Pico Technology acknowledges the following product names as trademarks of their respective owners: Keysight VEE, Debian, Delphi, Microsoft Excel, National Instruments LabVIEW, Linux, macOS, MATLAB, OS X, Red Hat, Ubuntu, Visual Basic, Microsoft Windows.

It is the policy of Pico Technology to respond expeditiously to intellectual property infringement. Pico Technology will promptly process and investigate infringement and will take appropriate actions under all applicable intellectual property laws.

When Pico Technology is running giveaway competitions on social media and in the Newsletter, these Terms & Conditions will cover the competitions; specifying how to enter, eligibility, prize(s), selection method, start and end date plus additional terms.

Phishing is an attempt to extract confidential information by deception through electronic media. It is typically done through email to publicised addresses where a relationship is highly likely or implicit. For example, you might get an email that looks like it’s from a manager or accounts department asking you to engage in conversation or supply information that could be used in order to commit fraud.

Often these messages have a "From:" address or display name set to a legitimate email address or known person that is familiar to you; however, if you look at the header of the message you will see that the "Reply-To:" address is different. The fraudster will have access to this destination email account and may try to engage in further communication.

These messages may contain actions such as requesting confirmation of outstanding payments and changes to bank account details or payments. Ultimately this deception is aimed at obtaining enough information or deceiving you into making changes to allow a criminal to make a fraudulent financial gain.

If you get this type of message, do not provide the information requested or reply to the message without confirming that the email is legitimate.

Please could you forward the message as an attachment to: phishing.reports@picotech.com where we will examine the message and reply to confirm the legitimacy of the message. We will use any fraudulent messages (excluding your email address) to update our known attempts and examples page.

If you have responded to any messages that you believe may have been illegitimate, stop any communication immediately with the third party and block or mark the sender's address as spam.

At Pico, we take the security of our products and services seriously. We value the role of independent security researchers and the broader cybersecurity community in helping us keep our products secure.

This policy outlines how to report suspected vulnerabilities in our products, what you can expect from us, and the guidelines for safe harbor.

Scope
This policy applies to:

• All software, hardware and digital services developed and distributed by Pico Technology Limited.

Out of scope: Third-party services, applications, or infrastructure not directly maintained or developed by Pico Technology Limited

How to Report a Vulnerability

If you discover a potential security vulnerability, please submit your report directly to our security team:

• Email: security.incident@picotech.com  

Please include the following in your report:

1. A clear description of the vulnerability and its potential impact.
2. Step-by-step instructions or proof-of-concept (PoC) code to reproduce the issue safely.
3. Affected product version(s), platform, or configuration.
4. Your contact information and preference for public credit/attribution.

What You Can Expect From Us

In accordance with EU Cyber Resilience Act requirements, we commit to:

1. Acknowledgment: Acknowledge receipt of your report within 5 business days.
2. Assessment & Status: Validate the finding and provide regular status updates regarding remediation progress.
3. Fix & Release: Develop and release a security update or mitigation in a timely manner, prioritized by risk severity.
4. EU Regulatory Reporting: Handle mandatory notifications to the EU Single Reporting Platform (ENISA/CSIRTs) for actively exploited vulnerabilities or severe incidents.
5. Credit: Publicly acknowledge your contribution in our release notes or security advisory (unless you request anonymity).

Safe Harbor Guidelines

We consider research conducted under this policy to be authorized. We will not pursue legal action or report you to law enforcement provided you adhere to the following principles:

• Do not compromise user privacy, interrupt production systems, or cause data destruction or loss.
• Do not exploit vulnerabilities beyond what is strictly necessary to demonstrate proof-of-concept.
• Practice coordinated disclosure: Give us reasonable time to investigate and fix the vulnerability before sharing details publicly or with third parties.
• Do not demand compensation or make threats (e.g., extortion or ransomware-like demands) as a condition for disclosure.