I recently attempted an update to 6.10.16, but could not get my 4423 to work. I could only see signals if I manually set the range below +/-2V DC, otherwise got a flat line while trying to measure 5V and larger signals?
I also ran into a problem trying to locate and download a prior software version on the Pico website for older releases. I'm using IE10, Win 7 Home Premium, SP1. When trying to find software for the now obsolete 4423, the list of products extended off the screen and scrolling did not work. All the options below a certain point on the list could not be viewed or selected? I ended up installing version 6.6.46 which I had saved on my computer in order to keep working.
Anyone else have this issue, or any advice? Is 6.10.16 compatible with the 4423? If not, what version should I be using?