Please contact your supplier, particularly if this is a brand new unit, and explain the situation. If they are unwilling/unable to exchange the unit then please contact us directly at support@picotech.com

Welcome to the forum Neil, plenty of knowledge and advice so just ask.

downloaded software and went through waveforms in automotive section

You'll soon be up to speed.

Can you post a picture of the scope and case, sounds like someone has just put a 2204 in an automotive case. Were there any accessories with the scope ?

I would check http://www.picotech.com/picoscope3000.html for the price and specification of the scope you have been offered, $250 would be a very good price if it has all the bits with it.

Might be worth getting and then try and exchange it for a 4423 somewhere

Lee has made some valid points with reference to using 8 bit scopes in the automotive environment and a standard/advanced four channel automotive kit, including a 12bit scope, is what we would recommend for a serious user, or a 2 or 4 channel starter kit for someone who wishes to dip their toe in th...

The 3206A/B is an 8 bit test and measurement scope that has not been designed to use in the Automotive Environment, and as such it will not work with the Automotive version of PicoScope 6 or the Diagnostics program. With extreme care you could use it, provided you were careful not to expose it to an...

It should be back to normal now.

I thought it had been fixed on Friday but obviously still down. The team are aware and looking into it.

This is not an automotive questions and should be on our T&M forum http://www.picotech.com/support/ or sent into support@picotech.com

Open the software, click on Automotive->Charging and Starting->Charging Circuits and then select the ripple test. You should now have a page that discusses the test, connections and sample waveform; and the scope will have been configured with the correct settings. If not then please ensure that Sho...