Yes, the serial matches the label at the scope bottom.

Channel B has a different offset. I can set them to zero, but is it normal to start-up like that?

I will contact support, I would like to have it revised / repaired / calibrated, thanks.

This is what I see at the software startup, no probes connected.

Hello, I just got this PicoScope 4223 used, I am wondering if that is the original hardware case it came out of the factory. Did you ever see something like that? The reason I am asking is that the scope does not seem to work correctly so it might have been damaged (or maybe I am not using it correc...