4423 using 3rd and 4th channels.

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Joined: Fri Oct 26, 2012 8:19 pm
Location: London Heathrow

Re: 4423 using 3rd and 4th channels.

Post by Tgdevaney » Sun Oct 11, 2015 11:01 pm

Im having similar problems twice i have had to reload pico software i keep getting device not recognised also my buffer sticks at the last frame then says check usb.
I have tried another cable with no success.

Steve Smith
Pico Staff Member
Pico Staff Member
Posts: 669
Joined: Sun Aug 25, 2013 7:22 am

Re: 4423 using 3rd and 4th channels.

Post by Steve Smith » Mon Oct 12, 2015 10:03 am

Hello and thank you for the post

Could you confirm the USB cables you are trying are the Pico blue USB leads?

Could you confirm the operating system of your PC, the software version you are using and the model of scope?

Would be possible to test your scope on another PC?

Sorry for all the questions but it will help to resolve the issue

Take care......Steve

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