no suitable device

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coolairvw
Newbie
Posts: 2
Joined: Tue Mar 04, 2014 9:53 pm

no suitable device

Post by coolairvw » Tue Mar 04, 2014 9:55 pm

I purchased and have been using my pico scope for 6 months or so, but today when I went to use it, I got a "no suitable device " error message.

Scope was plugged in to the usb port.

Whats going on?
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Martyn
Pico Staff Member
Pico Staff Member
Posts: 301
Joined: Thu Aug 11, 2011 7:43 am
Location: Cambridgeshire

Re: no suitable device

Post by Martyn » Fri Mar 07, 2014 7:45 am

Which version of the software are you using ? (Help->About in the software)

Is it both the Picoscope Automotive and DIagnostics software that is not seeing the device ?

Have you tried a different USB port ?
Martyn
Technical Support Manager
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coolairvw
Newbie
Posts: 2
Joined: Tue Mar 04, 2014 9:53 pm

Re: no suitable device

Post by coolairvw » Tue Mar 11, 2014 4:40 pm

PC Oscilloscope software version: 6.6.41.2

I tried it today and its working. I do not get the "no suitable device" error. Maybe it was simply restarting the computer?
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