Hello and thank you for the post
It is possible the 4223 device you have is a Test and Measurement device and not an Automotive scope
Would it be possible to download PicoScope 6 or 7 from our T&M site here and try either build
https://www.picotech.com/downloads
- 1
If your 4223 device now connects then all is well but you will not have the benefits available from the automotive software as we describe here
viewtopic.php?p=87821#p87821
Could you also check the serial number of your scope for a suffix (For example 4423/012)
Another possibility is the device is destined for a VM and may only function with
PicoScope for VM software
I hope this helps, take care.......Steve