Preview files psdata

LucaB · Post by **LucaB** » Sun Sep 29, 2013 6:51 pm

Hello everyone and sorry for my bad English.
I changed the PC for my Pico and I can not preview the file saved psdata.
The PC now bears 7.

Before okay with XP
Who can help me?

Best regards

Post by **AuthorMike** » Mon Sep 30, 2013 11:12 am

If it is a new operating system it is worth checking your view settings:

Check the "Always show icons, never thumbnails" option.

Mike

LucaB · Post by **LucaB** » Tue Oct 01, 2013 11:53 am

Hi, AuthorMike view settings is OK.
Problem still.

Thanks regards

Post by **AuthorMike** » Tue Oct 01, 2013 3:51 pm

Hi - I'll speak with Technical Support and see if they have heard of this before.

Will get back to you,

Mike

Post by **AuthorMike** » Wed Oct 02, 2013 10:38 am

Hi,

I spoke to our Tech Support team to see if they had any ideas. They came back with an internet link that appears to be the same problem that you have.

http://www.tomshardware.co.uk/forum/159 ... neric-icon

Similar to the previous suggestion, but it makes reference to the icon sizes.

Other than this, it is a Windows setting, and not a PicoScope one so I cannot think of what else to suggest? Perhaps another member of the forum has had similar issues and can assist.

Mike

LucaB · Post by **LucaB** » Wed Oct 02, 2013 5:41 pm

Hi, Thank you for your interest
Wait willingly

Best regards Luca

markB · Post by **markB** » Thu Oct 03, 2013 9:18 am

Hi Luca

If Mike's suggestion doesn't work, try re-registering your thumbnail handler:

From and elevated command prompt (i.e. with administrator privileges) type the following commands:

For x64 (64bit) systems:

Code: Select all

regsvr32 "c:\Program Files (x86)\Pico Technology\PicoScope6
Automotive\Thumbs\x64\Thumbs.dll"

or for x86 (32bit) systems:

Code: Select all

regsvr32 "c:\Program Files\Pico Technology\PicoScope6
Automotive\Thumbs\x86\Thumbs.dll"

A MessageBox should pop-up indicating success. (If you get error 0x80070005, you aren't running as administrator!)

Hope this helps

Mark

LucaB · Post by **LucaB** » Thu Oct 03, 2013 10:20 pm

Hi Mark
mine is windows 7 32-bit
I do as you told me or is there another system.
Excuse the question, I'm afraid of making mistakes and put bad PC

Best regards Luca

markB · Post by **markB** » Fri Oct 04, 2013 7:37 am

Hi Luca

For 32bit systems, use the x86 section (I've updated the original post to make this clearer).

You don't need to worry about breaking your PC, the command I sent you is designed to do all of the complicated bits for you automatically.

Mark

Post by **Autonerdz** » Fri Oct 04, 2013 4:11 pm

I have been following this thread with interest because we had a couple of PCs here with this issue. These are now fixed with Mark's code.

However, copying and pasting the code as shown in this thread will result in an error unless you remove the line break after Pico Technology\PicoScope6 and add a space before pasting into the command prompt window.

I assume the forums split the code into the two lines when they should be one.

Automotive Forum

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