Cant install Pico software

Ask any non-NVH related questions about using PicoDiagnostics software here.

Cant install Pico software

Postby Liteace » Sun Aug 19, 2012 10:18 pm

Ive just got another laptop and im trying to install pico software, Ive downloaded the software to the harddrive and tried to install it and also I have it on a USB mem stick, Ive installed it from the mem stick a few times before not problem, this time Im getting this message, Ive done all the windows updates but still getting the same message



pico install.png
DONT SHOOT YOURSELF IN THE FOOT
Liteace
Guru
Guru
 
Posts: 145
Joined: Fri Jan 27, 2012 12:25 pm

Re: Cant install Pico software

Postby Autonerdz » Sun Aug 19, 2012 11:13 pm

Liteace,

Looks to me like the installer was unable to download the required Microsoft DOT NET framework. Was the PC online when this happened? If not, that would likely be the problem. The installer has to be able to go get it.
Tom Roberts
(The Picotologist)
Autonerdz
User avatar
Autonerdz
Zen Master
Zen Master
 
Posts: 265
Joined: Wed Nov 20, 2002 4:19 pm
Location: Washington State USA

Re: Cant install Pico software

Postby Liteace » Sun Aug 19, 2012 11:16 pm

Yep it was online, I had 2 mins before downloaded the Pico software ?
DONT SHOOT YOURSELF IN THE FOOT
Liteace
Guru
Guru
 
Posts: 145
Joined: Fri Jan 27, 2012 12:25 pm

Re: Cant install Pico software

Postby Autonerdz » Sun Aug 19, 2012 11:29 pm

I have not seen a PC in a very long time that didn't come preloaded with DOT NET. Is this an old PC?

Maybe the download failed for one reason or another (slow connection?)

What OS? Version?

I'm sure the Pico team will have better input for you.

Check to see if DOT NET is on the PC. If it is, you may need to repair it or reinstall manually.
Tom Roberts
(The Picotologist)
Autonerdz
User avatar
Autonerdz
Zen Master
Zen Master
 
Posts: 265
Joined: Wed Nov 20, 2002 4:19 pm
Location: Washington State USA

Re: Cant install Pico software

Postby Liteace » Sun Aug 19, 2012 11:53 pm

All sorted I clicked on custom when doing a windows update and it found yet another net framework

Thanks
DONT SHOOT YOURSELF IN THE FOOT
Liteace
Guru
Guru
 
Posts: 145
Joined: Fri Jan 27, 2012 12:25 pm


Return to PicoDiagnostics software

Who is online

Users browsing this forum: No registered users and 0 guests