Dave Hill wrote:I tell you what folks...
What a thoroughly refreshing experience it is to see such an honest response to an awkward situation.
All too often those of us at the "sharp end" are left feeling like a "spare part", when we feel that we have been left "high & dry" by a tool supplier!
Pico are one of the best tool suppliers that I have dealt with..... bar none!
To see such a reply from Mike, really does demonstrate the Pico ethos quite nicely. And long may it continue!
To add a balance to this thread, it is worth a reminder, that Pico offer an unparalleled product support package (in my experience at least) in as much that your initial investment comes complete with full access to not just BETA software updates, but also "final release" updates too.
it would be a shame if the unique ethos of the Pico brand was spoiled by badly handled "case study" campaign.
Shall we move on?
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Pico Technology — automotive lab scopes and diagnostic equipment