hi and help

Come here to introduce yourself, who you are, what you do, and tell us your
experience with our automotive products.
Post Reply
7677243
Newbie
Posts: 1
Joined: Thu Jul 05, 2012 7:08 pm

hi and help

Post by 7677243 » Thu Jul 05, 2012 7:17 pm

hi
i have just grought the 4 channel system
i have loaded the new softwear ok but
when i try to coonect the automotive screen says

'no device found
no suitable device found
you can either plug a device now or select demo'

bur if i connect to the new diagnostic softwear it reads scope

help please
andy

Martyn
Pico Staff Member
Pico Staff Member
Posts: 256
Joined: Thu Aug 11, 2011 7:43 am
Location: Cambridgeshire

Re: hi and help

Post by Martyn » Fri Jul 06, 2012 12:55 pm

Is the diagnostic software running when you get this message from Picoscope6 ?

Open task manager and look for instances of PicoScope.exe and PicoDiag.exe

And some more generic questions

What O/S are you running on your PC ?
Is it 32bit or 64bit ?
Laptop or desktop ?
Martyn
Technical Support Manager

Post Reply