Picoscope6 doesn't detect 4423 kit

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isacirang
Newbie
Posts: 1
Joined: Sun Feb 26, 2012 10:08 am

Picoscope6 doesn't detect 4423 kit

Post by isacirang » Sun Feb 26, 2012 10:22 am

Hello.

My Laptop ( OS, WinXP SP3 32bit ) detects the 4423 and PicoDiagnostics detect it successfully
but only Picoscope6 cannot recognize the device 4423.

I had tried to reinstall the drivers of the device and the software of both original and latest version.

But still the same problem.

Please give any help.

Thank you in advance.

Martyn
Pico Staff Member
Pico Staff Member
Posts: 259
Joined: Thu Aug 11, 2011 7:43 am
Location: Cambridgeshire

Re: Picoscope6 doesn't detect 4423 kit

Post by Martyn » Mon Feb 27, 2012 8:11 am

Can you let us know the version of PicoScope6 Automotive you have ?
Does the software run up to demo mode having not seen the 4423 or does it just stop ?
Martyn
Technical Support Manager

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