It sounds like what you are seeing here is the 'Signal' is not meeting the 'Trigger Threshold'. You can correct this by simply lowering the 'Yellow Diamond' thats in the middle of the screen.
We have had a few instances where the current trigger is set 'Too High' and we have started to correct this by re-capturing the presets and changing the Trigger 'Type' and the 'Threshold'.
For now just lower the 'Yellow Diamond' and you should get the signal as shown in the Help Files and shown by the preset.
Keep checking the Software page for new versions to download as this fix will be released soon in which all the Secondary Presets will be revised.
I hope this helps
Lee - Automotive Technical specialist