cutting out

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steveg71
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Posts: 2
Joined: Wed Sep 07, 2011 7:25 pm

cutting out

Post by steveg71 » Wed Sep 07, 2011 7:34 pm

hello wonder if any one could advise me as i have just loaded the new software for an 3000 series and it intermitanly stops opperating,with a message saying scope not found in the top left corner cheers

Lee
TwoWaves
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Joined: Fri Feb 19, 2010 10:36 am
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Re: cutting out

Post by Lee » Thu Sep 08, 2011 2:41 pm

Hi Steve

Sorry to hear you are having problems with your scope though I dont think this is an issue with the software upgrade, just a coincidence.

What is the colour of your USB cable you use with the Picoscope 3000 series Scope.

I look forward to hearing from you

Lee - Automotive Technical Specialist :D

steveg71
Newbie
Posts: 2
Joined: Wed Sep 07, 2011 7:25 pm

Re: cutting out

Post by steveg71 » Thu Sep 08, 2011 2:54 pm

hi lee thanks for repling the cable is white that i`m using it seem`s to be ok at the present time cheers just wondered if you have any wave patterns on the hybried systems as i think we were in the same blue print course day

Lee
TwoWaves
TwoWaves
Posts: 79
Joined: Fri Feb 19, 2010 10:36 am
Contact:

Re: cutting out

Post by Lee » Fri Sep 09, 2011 9:50 am

Hi Steve

Could you send me an email 'REF: Lee' to support@picotech.com with your address and contact details as I think the intermittent cutting out is due to the USB Connection with the cable. I will then arrange to send you out a replacement.

I look forward to hearing from you.

Kind Regards

Lee :D

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