Thanks for the help and I think you are on the right track but I have a gateway computer and it must have a different way to get to the installation ID.
If I do it like you said on my compaq it will do as you say with no problem but I have 2 gateway computers laptops and both act the same way.
I start with my computer,local disk C then open documents and settings it takes me to owner file I open it and all it has is folders ,cookies,favorites,start menu,delete.me,reglog,desktop,my documents,windows,ntuser, I have looked in all of these for a application data\pico technolgy but can not find them so gate way must have another way to get to this file.
On my new gateway laptop I did get most of the header working all but the toolbar. and my old gateway laptop it will not unzip the pico6 so if I can find the file for application data\pico technolgy I think I will fix both problems thanks for any help and your time.