Picoscope 7 crashes a lot....

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FRP
Newbie
Posts: 1
Joined: Sat Mar 23, 2024 3:21 pm

Picoscope 7 crashes a lot....

Post by FRP »

Do we have any recommendations for reducing crashes on PS 7? This occurs when I try to save a file.

My system:

Processor Intel(R) Pentium(R) Silver N5030 CPU @ 1.10GHz 1.10 GHz
Installed RAM 8.00 GB (7.82 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Thank you! Brit

Steve Smith
Pico Staff Member
Pico Staff Member
Posts: 1604
Joined: Sun Aug 25, 2013 7:22 am

Re: Picoscope 7 crashes a lot....

Post by Steve Smith »

Hello Brit, thank you for the post and sorry for the late reply

Could you provide information about the PS7 build you are using? (version number)

When using PS7, could you provide information about your capture settings prior to the crash?
i.e. Time base, number of active channels, sample rate, any filtering, maths, reference waveforms or measurements etc.

Regarding the "Crash" I assume a crash report is generated? Have these been sent into Pico?

If so, could you provide a rough estimate on the time and date these were sent (the crash times) I will dig these out ASAP

When PS7 software crashes are there any other peripherals or Apps consuming the laptop/PC resources

I will sit tight for any feedback

Take care.......Steve

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