latest early access is not able to save files

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tintoverano
TwoWaves
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latest early access is not able to save files

Post by tintoverano »

hi,

tested on two machines, reinstalled - nothing

is it just me?

thanks!

ben.martins
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Re: latest early access is not able to save files

Post by ben.martins »

Hi tintoverano,

I've been using 7.0.111 and I've been saving files both as new files and over old existing ones.

Could you drop support@picotech.com a message and we can take a look with the software team.

Kind regards

Ben

tintoverano
TwoWaves
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Re: latest early access is not able to save files

Post by tintoverano »

hi Ben,

I'll send a report today

thanks

tintoverano
TwoWaves
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Re: latest early access is not able to save files

Post by tintoverano »

hi,

sent report to Support

the first snapshot is not related to the file save problem

cheers
Attachments
pico err 2.png
pico err 1.png

liviu2004
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Re: latest early access is not able to save files

Post by liviu2004 »

tintoverano wrote:
Fri Nov 04, 2022 6:21 pm
hi,

tested on two machines, reinstalled - nothing

is it just me?

thanks!
Which oscilloscope do you use?

User avatar
Rfmotors1
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Re: latest early access is not able to save files

Post by Rfmotors1 »

Hi, I have the same problem with NVH 7.0.111 where I cannot open any existing saved file from previous version, tested on few laptops including fresh new instalation with no sucess. I did not try to ceate new recording and saving when cannot open exesting files and for NVH I am simply using stable version until new NVH EA will be available and fixed. The scope 7.0.111 works well with no problems.

tintoverano
TwoWaves
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Re: latest early access is not able to save files

Post by tintoverano »

liviu2004 wrote:
Sat Nov 05, 2022 9:21 pm
Which oscilloscope do you use?
4425A

tintoverano
TwoWaves
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Re: latest early access is not able to save files

Post by tintoverano »

Rfmotors1 wrote:
Sun Nov 06, 2022 5:20 am
Hi, I have the same problem with NVH 7.0.111 where I cannot open any existing saved file from previous version, tested on few laptops including fresh new instalation with no sucess. I did not try to ceate new recording and saving when cannot open exesting files and for NVH I am simply using stable version until new NVH EA will be available and fixed. The scope 7.0.111 works well with no problems.
I also noticed that it opens much slower, than the previous early version

ben.martins
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Re: latest early access is not able to save files

Post by ben.martins »

Thanks all, and thank you for sending it into support. Someone will pick this up tomorrow and get in touch.

Sorry, I should have asked if it was PicoDiagnostics or PicoScope. Your screenshots have answered that. Thank you also RFMotors1 for your feedback.

Hopefully we can get this rectified ASAP.

Kind regards

Ben

Steve Smith
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Re: latest early access is not able to save files

Post by Steve Smith »

Hello and thank you for the posts

Please accept our since apologies for the issues described above

This has now been resolved with Early Access version 7.0.112 which you can download here https://www.picoauto.com/downloads

I hope his helps, take care.......Steve

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