Repeated crashes Crank (A,36) idle

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picowight
TwoWaves
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Repeated crashes Crank (A,36) idle

Post by picowight »

... on the Windows production version - 7.0.93.11854 . After the 3rd crash I turned off everything except the crank signal and it still crashed.
Not sure if the report went, as on customer site with internet via phone.
Just checked it even crashes with Crank (A,36) when applied to the the saved file (attached),
Attachments
20220817-0018.psdata
(27.8 MiB) Downloaded 25 times

ben.martins
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Re: Repeated crashes Crank (A,36) idle

Post by ben.martins »

Thanks for the heads up picowight.

I can assure you that the software team are actively working on crash reports along with hopeful fixes. As the early access builds come out more frequently can I ask you try the latest builds to keep on eye on any fix that may have happen and let us know? I've just tried it in the latest PS7 EA and not had a crash.
crank(A,36).png
One thing to note is that this was in demo mode with no scope connected. Please keep us posted please picowight.

Kind regards

Ben

picowight
TwoWaves
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Re: Repeated crashes Crank (A,36) idle

Post by picowight »

To be honest I use the production version in the field (as I do mobile diagnostics, sometimes literally in a field), every day fixing cars/vans/coaches/trams/tractors.. I value stability over the latest tweak so I assume I should be using the latest stable version rather than the EA/test versions.
Will there be a move to bug fixes released as minor updates to the production version and the enhancements released as periodic program upgrades when thoroughly tested (unlike the Windows updates that break something that was previously working !)

Steve Smith
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Re: Repeated crashes Crank (A,36) idle

Post by Steve Smith »

Hello and thank you for the posts/feedback

The "bug fixes released as minor updates" suggestion was raised with the software team thanks to feedback here topic22988.html

Unfortunately this would be complex and involve a major change to our builds and deployment mechanisms at present

With that said, the suggestion has not been deleted but "parked" for future discussions

Just to reiterate Ben's comments above, the teams are working tirelessly to resolve bugs, and improve the performance and stability of PS7 as we are more than aware how essential reliable test equipment & results are to a conclusive diagnosis

I hope this helps, take care.....Steve

kisityu
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Re: Repeated crashes Crank (A,36) idle

Post by kisityu »

Hello!

Sorry my bad English.
This "crank(A,36) "don't work it.
However "crank(A;36)" work it.
So not "," but also";" required.
My OS: Kubuntu 20.04
PS7: 7.0.93.11854

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