pico diagnostics / pico latest early access using the 2000A BNC+ amp clamp throws alert

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tintoverano
TwoWaves
TwoWaves
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Joined: Mon Dec 14, 2020 3:38 pm

pico diagnostics / pico latest early access using the 2000A BNC+ amp clamp throws alert

Post by tintoverano »

pico diagnostics and pico latest early access v7 using the 2000 BNC+ amp throws the attached alert

the alert is from pd, but pico throws a similar one

in pico the amp clamp can be used after dismissing the alert, but I couldn't accomplish a battery test in pd once the amp clamp is plugged into the scope, the alert cannot be dismissed

submitted this to Support as well already

cheers
Attachments
pico amp clamp error.png

Steve Smith
Pico Staff Member
Pico Staff Member
Posts: 1588
Joined: Sun Aug 25, 2013 7:22 am

Re: pico diagnostics / pico latest early access using the 2000A BNC+ amp clamp throws alert

Post by Steve Smith »

Hello and thank you for the post (Sorry for the late reply)

I will be in the workshop today and will test this ASAP with 7.0.94 EA

As soon as I have the results I will feedback to you

I could not see a support ticket in the queue, have you received a reply?

I ask because if another support team member has replied, then the ticket will be closed and hence I would not see it

Take care.....Steve

tintoverano
TwoWaves
TwoWaves
Posts: 68
Joined: Mon Dec 14, 2020 3:38 pm

Re: pico diagnostics / pico latest early access using the 2000A BNC+ amp clamp throws alert

Post by tintoverano »

hi Steve,

just tested it last night w/ the latest early release and the issue is gone for both PD and Pico

thanks a lot

zoli

Steve Smith
Pico Staff Member
Pico Staff Member
Posts: 1588
Joined: Sun Aug 25, 2013 7:22 am

Re: pico diagnostics / pico latest early access using the 2000A BNC+ amp clamp throws alert

Post by Steve Smith »

Thanks for the feedback Zoli, much appreciated

Take care.....Steve

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