trace location on Mac

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tintoverano
Newbie
Posts: 8
Joined: Mon Dec 14, 2020 3:38 pm

trace location on Mac

Post by tintoverano »

hi,

please help me locate trace files for the latest Pico 7 Stable

sw crashed/quit during manipulating a recorded capture

cheers,

tinto

Steve Smith
Pico Staff Member
Pico Staff Member
Posts: 1177
Joined: Sun Aug 25, 2013 7:22 am

Re: trace location on Mac

Post by Steve Smith »

Hello and sorry for the late reply, I have just received this information back from the team

https://www.picotech.com/support/viewtopic.php?p=48801

Could you follow the procedure described above and feedback if no solution found

Given you experienced a "crash" a crash report should have been auto generated and sent to Pico if permission is given by the user (in the crash report summary pop up)

I hope this is correct and forgive my limited knowledge with Mac! If this did occur and you have the approximate time and date of the crash report we may be able to track this down

I hope this helps, take care......Steve

tintoverano
Newbie
Posts: 8
Joined: Mon Dec 14, 2020 3:38 pm

Re: trace location on Mac

Post by tintoverano »

hi Steve,

happened again, this time I could send the report from the dialog coming up

cheers

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