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Automod
OneWave
OneWave
Posts: 15
Joined: Wed Sep 04, 2019 7:13 pm

Newbie

Post by Automod »

Evening all,
Im Phil an Auto Electrician
New to Pico but been using another brand for some years, i only have the base product for now just to see if its what im looking for going forward. but my first problem is driving me crazy. took a CAN log from customers car on laptop, trying to open it on main computer and keeps bringing error up, try sending in report it says web server down. any tips on how to open this file on another pc would be great. both systems running all the same software.

Martyn
Pico Staff Member
Pico Staff Member
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Joined: Thu Aug 11, 2011 7:43 am
Location: Cambridgeshire

Re: Newbie

Post by Martyn »

Can you post the psdata file that you saved on the laptop ?
Martyn
Technical Support Manager

Automod
OneWave
OneWave
Posts: 15
Joined: Wed Sep 04, 2019 7:13 pm

Re: Newbie

Post by Automod »

Hi Martyn

I have sent it in to support, but can try attach to message when back home again.

Thank you for reply
Phil.

Automod
OneWave
OneWave
Posts: 15
Joined: Wed Sep 04, 2019 7:13 pm

Re: Newbie

Post by Automod »

Attached is the file that works great on laptop which is what i took image from, but when trying to open on desktop just wont work.
Attachments
Antonias Car.psdata
(17.37 MiB) Downloaded 334 times

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