hey Good day I've had my Pico scope for a few months now, but today I turn it on and noticed the usb red light is staying on solid and not blinking anymore, and the program is showing that am not connected to any device. I've tried downloading the program over again I've tried it on different computers and its still doing the same thing. now when I pulg it in I heard the connection being made but it only allowing me to go in demo mode