Customers have reported an issue when attempting to open the PicoDiagnostics program with the current stable version of PicoScope 6.9.12
Could customers experiencing this problem please follow the instructions below in order to allow PicoDiagnostics to operate with your current stable download:
1) Right click on the PicoDiagnostics icon on your desktop
2) Select properties and look at the Target: text box/field
a) For 32-bit operating systems, you will find the following text:
"C:\Program Files\Pico Technology\PicoScope6 Automotive\Pico Diagnostics\PicoDiag.exe"
b) For 64-bit operating systems, you will find the following text:
"C:\Program Files (x86)\Pico Technology\PicoScope6 Automotive\Pico Diagnostics\PicoDiag.exe"
4) In the case of either 3a or 3b please remove the space between the text “Pico Diagnostics” so that the text now reads:
"C:\Program Files\Pico Technology\PicoScope6 Automotive\PicoDiagnostics\PicoDiag.exe"
"C:\Program Files (x86)\Pico Technology\PicoScope6 Automotive\PicoDiagnostics\PicoDiag.exe"
5) Click on Apply, then OK.
You will now be able to activate the PicoDiagnostics program from the desktop icon.
Please note that the current Beta version 6.10.0 operates correctly without the need for the above amendments.
I hope this helps, take care……Steve