Search found 65 matches

by tintoverano
Thu Mar 02, 2023 10:11 am
Forum: PicoScope 7 Automotive software
Topic: latest v7 early access doesn't launch on Mac
Replies: 14
Views: 11004

Re: latest v7 early access doesn't launch on Mac

hi,

I was trying to trigger the problem since our last correspondence with no luck, which is a good thing

I suspect the Ventura's Finder app has issues

thanks for the support!
by tintoverano
Wed Feb 22, 2023 1:58 pm
Forum: PicoScope 7 Automotive software
Topic: latest v7 early access doesn't launch on Mac
Replies: 14
Views: 11004

Re: latest v7 early access doesn't launch on Mac

hi Ben,

I will send all later today

- the file itself didn't matter
- the drive was a read-only one where the file is kept and already opened once
- I'm trying to open it again from the list in pico, when the anomaly happens

thanks!
by tintoverano
Sat Feb 18, 2023 6:52 am
Forum: PicoScope 7 Automotive software
Topic: latest v7 early access doesn't launch on Mac
Replies: 14
Views: 11004

Re: latest v7 early access doesn't launch on Mac

hi, intel i9 processor there's not much to screen record, beachball is rolling and Finder doesn't open here're the step (very latest early access): 1. open picoscope 2. select demo mode 3. open file from the list 4. picoscope show the open dialog, but nothing happens 5. Finder stops working thanks
by tintoverano
Thu Feb 16, 2023 7:53 am
Forum: PicoScope 7 Automotive software
Topic: latest v7 early access doesn't launch on Mac
Replies: 14
Views: 11004

Re: latest v7 early access doesn't launch on Mac

hi Ben,

thanks for getting back

I'm using the latest Ventura on a Macbook Pro 2019 (8 core, 32GB RAM)

there's no crash report, pico hangs with the beach ball rolling and Finder is not responding either

it happened on the current and the prev early access releases as well

thank you
by tintoverano
Mon Feb 13, 2023 7:45 am
Forum: PicoScope 7 Automotive software
Topic: latest v7 early access doesn't launch on Mac
Replies: 14
Views: 11004

Re: latest v7 early access doesn't launch on Mac

hi Steve, I do send these to Support always and no repsonse using the latest 70.0.116.13712 and same as before: opening files halts pico wokring and crashes Finder as well - I have to restart my mac, which I never do ever my other issue with entering vehicle detailes crashing pico is also still pres...
by tintoverano
Mon Jan 23, 2023 2:39 pm
Forum: PicoScope 7 Automotive software
Topic: PicoScope 7 Automotive Software
Replies: 139
Views: 192548

Re: PicoScope 7 Automotive Software

Hello and thank you for the follow up, sorry this has not been resolved to date This bug is still ongoing as it has been difficult to replicate on a number of machines We then discovered a device where this is reproducible 100% of the time (macOS Ventura) and so the bug is re-triaged for review I w...
by tintoverano
Mon Jan 23, 2023 6:53 am
Forum: PicoScope 7 Automotive software
Topic: PicoScope 7 Automotive Software
Replies: 139
Views: 192548

Re: PicoScope 7 Automotive Software

hi,

still an issue
tintoverano wrote:
Thu Dec 08, 2022 10:39 am
this is the actual error I wanted to send

app quits w/o notice when setting vehicle details - doesn't matter if scope is connected or not

it is ok on win11

latest Early Access

thanks
by tintoverano
Fri Jan 20, 2023 12:32 pm
Forum: PicoScope 7 Automotive software
Topic: latest v7 early access doesn't launch on Mac
Replies: 14
Views: 11004

latest v7 early access doesn't launch on Mac

hi,

icon is there in the Dock, but no process shows up in Activity Monitor

PicoLog launches

sent report to Support via email

thanks!
by tintoverano
Thu Dec 08, 2022 1:12 pm
Forum: PicoScope 7 Automotive software
Topic: PicoScope 7 Automotive Software
Replies: 139
Views: 192548

Re: PicoScope 7 Automotive Software

hi Steve,

correct, no trace file dialog etc.

thanks!
by tintoverano
Thu Dec 08, 2022 10:39 am
Forum: PicoScope 7 Automotive software
Topic: PicoScope 7 Automotive Software
Replies: 139
Views: 192548

Re: PicoScope 7 Automotive Software

this is the actual error I wanted to send

app quits w/o notice when setting vehicle details - doesn't matter if scope is connected or not

it is ok on win11

latest Early Access

thanks