tintoverano wrote: ↑

Fri Mar 03, 2023 2:40 pm

I attached the logs

I din't see the attached zip file

I attached the logs

and this is the file from google drive I opened when pico crashed: https://drive.google.com/file/d/1Q0_gIJ ... sp=sharing

I was working with several files available in the same google drive folder for hours

thanks

actually pico just crashed 2 minutes ago

I'm collecting the logs now

hi,

I was trying to trigger the problem since our last correspondence with no luck, which is a good thing

I suspect the Ventura's Finder app has issues

thanks for the support!

hi Ben,

I will send all later today

- the file itself didn't matter
- the drive was a read-only one where the file is kept and already opened once
- I'm trying to open it again from the list in pico, when the anomaly happens

thanks!

hi, intel i9 processor there's not much to screen record, beachball is rolling and Finder doesn't open here're the step (very latest early access): 1. open picoscope 2. select demo mode 3. open file from the list 4. picoscope show the open dialog, but nothing happens 5. Finder stops working thanks

hi Ben,

thanks for getting back

I'm using the latest Ventura on a Macbook Pro 2019 (8 core, 32GB RAM)

there's no crash report, pico hangs with the beach ball rolling and Finder is not responding either

it happened on the current and the prev early access releases as well

thank you

hi Steve, I do send these to Support always and no repsonse using the latest 70.0.116.13712 and same as before: opening files halts pico wokring and crashes Finder as well - I have to restart my mac, which I never do ever my other issue with entering vehicle detailes crashing pico is also still pres...

Hello and thank you for the follow up, sorry this has not been resolved to date This bug is still ongoing as it has been difficult to replicate on a number of machines We then discovered a device where this is reproducible 100% of the time (macOS Ventura) and so the bug is re-triaged for review I w...

hi,

still an issue

tintoverano wrote: ↑

Thu Dec 08, 2022 10:39 am

this is the actual error I wanted to send

app quits w/o notice when setting vehicle details - doesn't matter if scope is connected or not

it is ok on win11

latest Early Access

thanks