I Think I have sorted it. I have tried 3 usb leads i had hanging around all made no difference. A friend lent me the usb lead off his pico and it all works fine. I replace with original lead and the other leads i have and they all do not work. My next problem is is where do i get the usb lead from a...

Thanks Robin
Got it saw that under barcode not sure it was right one.
I will email you
Many thanks for your help with this, nothing worse getting a new toy you cant play with ha ha
Paul

Thanks Tom it does look like a hardware fault I have tried everythink you have said.
Where do i find serial number so i can send it back
Many Thanks
Paul

Hi
And Thanks.
I am running it on windows xp service pack 3
not sure which version of Pico 6 But i downloaded it from web site so i asume latest one . I have tried it on 5 with same result.

Hi I have a 3223 scope and when i connect to my pc it 1st says connect to high speed port( as far as i was concerned it was.) then after i open pico 6 software the red light goes out on scope and pc states that it cannot detect device. I look in device manager and it is there. I have tried it on ano...