Search found 302 matches

by Martyn
Thu Dec 12, 2019 8:36 am
Forum: Automotive kit hardware
Topic: 8-Channel Oscilloscope for Automotive?
Replies: 31
Views: 20731

Re: 8-Channel Oscilloscope for Automotive?

The 4824 is not an automotive scope so will not work with the automotive or diagnostic software, you will need the 4823.

Pleas contact sales@picotech.com for availability.
by Martyn
Mon Nov 25, 2019 5:39 am
Forum: Automotive kit hardware
Topic: WPS500X KIT Availability
Replies: 1
Views: 235

Re: WPS500X KIT Availability

You would need to contact sales@picotech.com to discuss this
by Martyn
Thu Nov 21, 2019 10:22 pm
Forum: Automotive kit hardware
Topic: Laptop specs
Replies: 4
Views: 639

Re: Laptop specs

After January 14, 2020, Microsoft will no longer provide security updates or support for PCs with Windows 7.

Our advice is to go for a new Windows 10 Laptop.
by Martyn
Thu Nov 21, 2019 5:42 am
Forum: Automotive kit hardware
Topic: Laptop specs
Replies: 4
Views: 639

Re: Laptop specs

Nowadays the guidance is that If the Laptop can run Windows 10 then it will be able to run PicoScope software.
by Martyn
Fri Oct 25, 2019 7:41 pm
Forum: PicoScope 6 Automotive software
Topic: Quick question: reset guided test/explanatory window
Replies: 1
Views: 240

Re: Quick question: reset guided test/explanatory window

There is a Tick Box at the bottom of the Automotive menu to show Web help.
by Martyn
Thu Oct 24, 2019 7:19 am
Forum: PicoScope 6 Automotive software
Topic: freezing waveform
Replies: 9
Views: 778

Re: freezing waveform

Unfortunately the online service is not currently working for all customers.

The latest software version is always available directly from the website Latest Version, and is released there before it is added to the online update service.
by Martyn
Tue Oct 22, 2019 6:05 am
Forum: PicoScope 6 Automotive software
Topic: freezing waveform
Replies: 9
Views: 778

Re: freezing waveform

I would also suggest that if you did replace the USB connector on your scope that you look carefully at the repair. Any issues with this and the PC/Scope may not be seeing the data they expect which could cause problems.
by Martyn
Thu Oct 17, 2019 10:46 am
Forum: PicoScope 6 Automotive software
Topic: Now what ??????
Replies: 4
Views: 487

Re: Now what ??????

Patched with the latest O/S updates from Microsoft, and any hardware driver updates for the Toughbook from Panasonic.

If you get another crash please send the trace error file to support@picotech.com
by Martyn
Thu Oct 17, 2019 5:19 am
Forum: PicoScope 6 Automotive software
Topic: Now what ??????
Replies: 4
Views: 487

Re: Now what ??????

Sorry that you are experiencing problems with the software and the reporting service. We are currently experiencing issues with the software connecting to the web service to log error files, so please save them locally to your PC and then email them directly to support@picotech.com and one of the te...
by Martyn
Thu Oct 17, 2019 5:11 am
Forum: Automotive kit hardware
Topic: PicoScope AUTOMOTIVE
Replies: 1
Views: 409

Re: PicoScope AUTOMOTIVE

That is a Suzuki version of the PicoScope 4223 and will only work with the Suzuki version of the software which is supplied by them.