Unable to Save file.

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Jake Murphy
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Unable to Save file.

Post by Jake Murphy » Thu Aug 30, 2018 12:32 pm

I recently had to restore my laptop to factory. I reinstalled Picoscope 6 (non-automotive). Now whenever I go into File>Save the program freezes. I have to use Task Manager to exit the program. I have uninstalled and reinstalled Picoscope 6. I have removed the registry entries. Done Windows Update. No change. I am using Windows 7. My scope is a Picoscope 2205A. Any help would be appreciated.

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Autonerdz
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Re: Unable to Save file.

Post by Autonerdz » Thu Aug 30, 2018 4:13 pm

We have been seeing this exact scenario quite a few times with the 6.13.6.3775 automotive PicoScope.

Reverting the the previous release fixes it.

With the assistance of the Pico team, in at least one instance it was fixed by deleting the Pico Technology settings folder in the app data/local folder.

Only some (so far only Windows 7) PCs seem to have this issue.

Also do all Windows updates as you have and also check that the dot net framework is also updated.

Jake Murphy
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Joined: Thu Aug 30, 2018 12:55 am

Re: Unable to Save file.

Post by Jake Murphy » Thu Aug 30, 2018 5:03 pm

Thank you.
1. How can I get the earlier release?
Thanks!

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Autonerdz
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Re: Unable to Save file.

Post by Autonerdz » Thu Aug 30, 2018 8:04 pm

I could link you to the Automotive one but that won't help you with your scope since you are not using an automotive scope.

I suggest you let the Pico team here investigate this issue with you so they can gather some more data on what is causing this and get your version working. This would also be helpful to others having the same issue.

Jake Murphy
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Posts: 4
Joined: Thu Aug 30, 2018 12:55 am

Re: Unable to Save file.

Post by Jake Murphy » Fri Aug 31, 2018 8:10 pm

I removed the appdata\local\picoscope folder. No change.

victor2k
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Re: Unable to Save file.

Post by victor2k » Sun Sep 02, 2018 4:57 am

Hello,
Taday morning I asked for a previous release version,now I found some older versions and here is the download links until the download section will contain the old versions(if someone use xp or the last version not work very well).
Here is release 6.12.7
https://mega.nz/#!MEYhXSTZ!i67JM_pAlTnC ... Zczt7-quXw
Here is beta 6.13.1
https://mega.nz/#!xB51ka5A!qgIMoLn3_aLC ... xzfd3QY3KE
Here is 6.11.12 for XP users
https://mega.nz/#!hV4HRQoK!s_v-FndCbzRN ... b4YXr7JO20
Thank you

Jake Murphy
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Posts: 4
Joined: Thu Aug 30, 2018 12:55 am

Re: Unable to Save file.

Post by Jake Murphy » Mon Sep 03, 2018 8:59 pm

Thank you. I downloaded and installed 6.12.17. I'm back in business. Awesome. I appreciate it very much.

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