Software License ?

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Mark Dalton
TwoWaves
TwoWaves
Posts: 106
Joined: Mon Dec 01, 2014 9:35 pm
Location: Melbourne

Software License ?

Post by Mark Dalton »

Hi There,
l've just downloaded the latest Diagnostics Software, but when I try to use the NVH tool I get a pop up message asking for a license, what's going on??

Steve Smith
Pico Staff Member
Pico Staff Member
Posts: 1581
Joined: Sun Aug 25, 2013 7:22 am

Re: Software License ?

Post by Steve Smith »

Hello Mark sorry for the late reply

To use your NVH tool I will need to issue you with a license key.

To do so I will need the serial number of your scope and the serial number of your NVH interface unit.

Once I have these numbers I can generate a license key for you to enter so enabling you to unlock your PiocScope which will then operate with your new NVH tool.

Without the license key you can still open and read NVH files uploaaded or saved by other users and shared with you.

I hope this helps, take care......Steve

sche5301
Newbie
Posts: 1
Joined: Mon Sep 18, 2017 12:20 pm

Re: Software License ?

Post by sche5301 »

Hi Steve - I have the same predicament. Is there a way to private message you my serial #'s?

Martyn
Pico Staff Member
Pico Staff Member
Posts: 359
Joined: Thu Aug 11, 2011 7:43 am
Location: Cambridgeshire

Re: Software License ?

Post by Martyn »

Please email the serial numbers of the automotive scope and NVH unit to support@picotech.com and we will email the license key to you.
Martyn
Technical Support Manager

jordansautoclinic
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Posts: 1
Joined: Mon Mar 27, 2023 1:52 pm

Re: Software License ?

Post by jordansautoclinic »

e-mailed ours over last Thursday and again today still waiting for our lic. key

Martyn
Pico Staff Member
Pico Staff Member
Posts: 359
Joined: Thu Aug 11, 2011 7:43 am
Location: Cambridgeshire

Re: Software License ?

Post by Martyn »

I can see no email matching your address in our Support System, can you please resend to support@picotech.com
Martyn
Technical Support Manager

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