cant install pico 6 rolling back driver???

Ask any questions about using PicoScope 6 Automotive software here.
ecosse
OneWave
OneWave
Posts: 30
Joined: Tue Dec 07, 2010 10:59 pm

cant install pico 6 rolling back driver???

Post by ecosse »

hi ive a new lappy on windows 8 and when I try to install pico 6 the latest one, It loads all the way up to near the end then just starts rolling back and wont install, has anyone seen this before? :D

ecosse
OneWave
OneWave
Posts: 30
Joined: Tue Dec 07, 2010 10:59 pm

Re: cant install pico 6 rolling back driver???

Post by ecosse »

just realised that it actually makes the shortcut's on the desktop briefly and then roll's back.

I tried it on xp compatability but still nt working :(

Martyn
Pico Staff Member
Pico Staff Member
Posts: 359
Joined: Thu Aug 11, 2011 7:43 am
Location: Cambridgeshire

Re: cant install pico 6 rolling back driver???

Post by Martyn »

Is this 6.7.21, 6.7.28 the release candidate, or 6.8 the beta version ?

Can you post c:\windows\dpinst.log, or at least the relevant part of it.
Martyn
Technical Support Manager

ecosse
OneWave
OneWave
Posts: 30
Joined: Tue Dec 07, 2010 10:59 pm

Re: cant install pico 6 rolling back driver???

Post by ecosse »

hi its the 6.7.21 though tried older versions 2 of them :D

here is my file attached
Attachments
DPINST pico.txt
c:\windows\dpinst.log
(138.59 KiB) Downloaded 683 times

ecosse
OneWave
OneWave
Posts: 30
Joined: Tue Dec 07, 2010 10:59 pm

Re: cant install pico 6 rolling back driver???

Post by ecosse »

managed to get pico's Delphi software to load????
Attachments
delphi pico.jpg

ecosse
OneWave
OneWave
Posts: 30
Joined: Tue Dec 07, 2010 10:59 pm

Re: cant install pico 6 rolling back driver???

Post by ecosse »

ok so cant open lots of my files as they were taken with a newer version so still no further forward with it :D

surely :D someone can solve this one for me????

Martyn
Pico Staff Member
Pico Staff Member
Posts: 359
Joined: Thu Aug 11, 2011 7:43 am
Location: Cambridgeshire

Re: cant install pico 6 rolling back driver???

Post by Martyn »

I would suggest trying the Beta release version from here http://www.picoauto.com/download-software.html, look carefully for the words Beta Release in the middle of the screen and click on them. If it still rolls back it may be a windows permissions issue which will require some more detailed investigation
Martyn
Technical Support Manager

MAE
OneWave
OneWave
Posts: 20
Joined: Wed May 01, 2013 7:16 am

Re: cant install pico 6 rolling back driver???

Post by MAE »

I'm getting the same fault, says rolling back then comes up that the install wizard was interrupted??

MAE
OneWave
OneWave
Posts: 20
Joined: Wed May 01, 2013 7:16 am

Re: cant install pico 6 rolling back driver???

Post by MAE »

i have tried both beta and stable versions and get the same, puts desktop items on the desktop, then states in the install program "rolling back action" and the install progress bar goes in the wrong direction and removes the software and icons

gn8691
OneWave
OneWave
Posts: 14
Joined: Mon May 18, 2009 4:02 pm
Location: United Kingdom

Re: cant install pico 6 rolling back driver???

Post by gn8691 »

I had this once and i seem to remember that i uninstalled the current version i was using then did a reboot.
After that i installed the newer version.
Not sure if its the same problem for you but might help someone.

Post Reply